Term & condition

Product Warranty:

We provide TV BOX major hardware one year warranty. Free exchange if hardware device defective or not work properly.

Payment Method:

We accept credit card, including VISA, MASTER, AMERICAN EXPRESS etc.

We accept Paypal Payment.

Sales & Tax:

All sales tax will be charged free if place order on our website. This is a big discount for our customers.

Shipping Policy:

Free shipping will be provided nationwide of the United States. Shipment will be same day processed during business day once order is placed. Shipping cut off hour at 4:00 PM, Pacific Time from Monday to Saturday. It will take one to three business days for delivery. Item will be shipped via USPS PRIORITY, which is fast and trackable by customers. A tracker number will be sent to your designated email once item ship out. PS, please make sure leave your email and phone number at the time of check out, so we can notify you the status of shipping by email.

Return by mail Policy:

Return will be accepted if a defective item is received within 15 days after delivered. Please contact customer service once receiving a defective device. Please allow 2-3 business days process. Return shipping will not be charged if approved by customer service. A free return label will be sent to your email.

Refund Policy:

Full refund will be issued if a defective device received and reported to customer service within 15 days after delivered. Please maintain the device original condition for full refund. It’s not helpful for full refund, including, not limit to customer-made physical damage to major device or accessory, missing of parts or accessory. Please allow 2 business days process refund back to your account after we receive the return shipment. Refund will be issued back to the account used to make the original purchase. Please allow 3-5 business days for the amount to appear back on your original payment method. A Confirmation message of refund will be sent to customers by email.

Privacy Policy:

We do not share your personal information without the consent of customer. We only use this information that help with our business activities only, including our shipping vendors, billing and refund vendors, payment card process, and company that help us improve our products and services.